Skype For Business Mac Logout

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May 15, 2018  Sign in with your username and password. Enter your email address, phone number or Skype ID, and your password to sign into your account. Click the Skype tab on Windows, or File tab on a Mac. Both of these options will open a drop-down menu.

Skype for Business/Lync caches files locally on a PC or MAC to pull information quickly and efficiently. Common reasons you will want to clear Lync cache include:

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  • You can't log in to Lync.
  • Your Outlook and Lync integration is not functioning properly.
  • You have issues with Presence.
  • Your Contact list is out of date.
  • You cannot search for users in Lync.

Skype for Business/Lync for Windows

  1. Log out of Skype for Business/Lync.
  2. Delete any sign-in info (only in Skype For Business 2013/2016)
  3. Exit Skype for Business/Lync.
  4. Navigate to Users > username > AppData > Local > Microsoft > Office > x.0 (x.0 corresponds to the Skype for Business/Lync version: 16.0 = Skype for Business 2016, 15.0 = Skype for Business 2013, 14.0 = Lync 2010) > Lync
  5. Delete sip_profileName folder.
  6. Delete all files in Tracing folder. Do not delete the folder itself.
  7. Clear DNS cache: in Command Prompt run ipconfig /flushdns command.
How to log out of skype mac

Lync 2011 for MAC

  1. Log out and quit Lync.
  2. Go to Finder > press Command+Shift+G > type in /users/<MacUsername>/library > delete the following files:
    • Caches > com.microsoft.Lync
    • Internet Plug-Ins > MeetingJoinPlugin.plugin
    • Keychains > all files beginning with OC__KeyContainer
    • Logs > Microsoft-Lync-x.log and Microsoft-Lync.log
    • Preferences > com.microsoft.Lync.plist
    • Preferences > ByHost > MicrosoftLyncRegistrationDB.xxxx.plist
  3. Go to Finder > press Command+Shift+G > type in /users/<MacUsername>/documents > navigate to Microsoft User Data > delete the following folders: Microsoft Lync Data and Microsoft Lync History.
  4. Open Keychain Access from /Applications/Utilities folder.
  5. Delete all keychains starting with OC__KeyContainer.
  6. In your Login keychain, delete all e-mail address certificates.
  7. Empty Trash.

Skype for Business 2016 for MAC

  1. Log out and quit Skype for Business.
  2. Go to Finder > press Command+Shift+G > type in ~/Library > delete the following files:
    • ~/Library/Containters > com.microsoft.SkypeForBusiness
    • ~/Library/Application Support > Skype folder
    • ~/Library/Internet Plug-Ins > MeetingJoinPlugin.plugin
    • ~/Library/Logs > LwaTracing
  3. Open Keychain Access from /Applications/Utilities folder.
  4. Delete all keychains starting with Skype For Business.

Note: if you cannot locate the necessary folder under Library, type in the full path in the Finder or Spotlight search.